What I'm Reading --

Innovate

Gallo’s Winery Closures Reveal What Customers Want Beyond the Product

Wine businesses surviving a difficult market offer a lesson for every company: customers stay when they know the people behind the product. (Inc.)

The Excellence Trap: Why Prestige, Certification, and Innovation Do Not Always Pay

What Michelin stars, Italian appellations, and no-alcohol wine reveal about the economics of differentiation. (Wine Industry Advisor)